This is an archived course. A more recent version may be available at ocw.mit.edu.

Readings

Books to Purchase

Fisher, Roger, and William Ury. Getting to Yes. 2nd ed. Boston: Houghton-Mifflin, 1991. ISBN: 0140157352. (Paperback.)
This is a short paperback.

Susskind, Lawrence, and Jeffrey Cruikshank. Breaking the Impasse: Consensual Approaches to Resolving Public Disputes. New York: Basic Books, 1987. Reprint edition, 1989. ISBN: 0465007503. (Paperback, Out of Print.)
This is background reading.

Susskind, Lawrence, Paul Levy, and Jennifer Thomas-Larmer. Negotiating Environmental Agreements. Washington, DC: Island Press, 1999. ISBN: 1559636335. (Paperback.)
This is a summary of the theory of mutual gains negotiation.

LEC # TOPICS READINGS
1 Introduction to Democratic Decision-making in the Public Sector Shapiro, Ian. The State of Democratic Theory. Princeton, NJ: Princeton University Press, 2003, pp. 10-34. ISBN: 0691115478.
2 Challenging the Conventional Wisdom About Conflict Management and Dispute Resolution in the Public Sector Fisher, Roger, and William Ury. Getting to Yes. 2nd ed. Boston, MA: Houghton-Mifflin, 1991. ISBN: 0140157352.
3 The Mutual Gains Approach to Negotiation Susskind, Lawrence, and Jeffrey Cruikshank. Breaking the Impasse: Consensual Approaches to Resolving Public Disputes. New York, NY: Basic Books, 1987, chapters 1-4. ISBN: 0465007503.

Susskind, Lawrence, Paul Levy, and Jennifer Thomas-Larmer. Negotiating Environmental Agreements. Washington, DC: Island Press, 1999, pp. 1-40. ISBN: 1559636335.
4 When and Whether to Use Hard Bargaining Raiffa, Howard. The Art and Science of Negotiation . Cambridge, MA: Belknap Press, 1985, pp. 20-32. ISBN: 067404813X.
5 An Introduction to Consensus Building in Theory and Practice Susskind, Lawrence, and Jeffrey Cruikshank. Breaking Robert's Rules: A Consensus Building Alternative to Parliamentary Procedure (DRAFT), chapters 1 and 2. (To be handed out in class.)
6 Conflict Assessment: Analyzing Stakeholder Interests

Susskind, Lawrence, and Jennifer Thomas-Larmer. "Conducting A Conflict Assessment." Chapter 2 in The Consensus Building Handbook. Thousand Oaks, CA: Sage, 1999, pp. 99-136. ISBN: 0761908447.

Susskind, Lawrence, and Jeffrey Cruikshank. Breaking Robert's Rules: A Consensus Building Alternative to Parliamentary Procedure (DRAFT), chapter 3. (To be handed out in class.)

7 Distributive vs. Integrative Bargaining (Creating Value) Lewicki, Roy J., and Joseph A. Leterer. Negotiation: Readings, Exercises, and Cases. Homewood, IL: R. D. Irwin, 1985, chapter 5, pp. 101-128. ISBN: 0256026343.
8 Multi-party Negotiation  
9 Coalition Theory and Representation Raiffa, Howard. The Art and Science of Negotiation. Cambridge, MA: Belknap Press, 1985, pp. 257-274. ISBN: 067404813X.

Sebenius, James. "Sequencing to Build Coalitions: With whom should I talk first?" In Wise Choices: Decisions, Games, and Negotiations. Edited by R. Zeckerhauser, R. Keeney, and J. Sebenius. Boston, MA: Harvard Business School Press, 1994, pp. 324-348. ISBN: 0875846777.
10 Review Multi-party Negotiation Dynamics Laws, David. "Representation of Stakeholder Interests." Chapter 6 in The Consensus Building Handbook. Thousand Oaks, CA: Sage, 1999, pp. 241-285. ISBN: 0761908447.
11 Cooperative vs. Competitive Styles of Negotiation: The Role of Gender and Culture in Negotiation Kolb, Deborah. "Her Place at the Table: A Consideration of Gender Issues in Negotiation." PON Working Paper 88-5.

———. Everyday Negotiation: Navigating the hidden agendas in bargaining. San Francisco, CA: Jossey-Bass, 2002, chapter 7, pp. 277-308. ISBN: 0787965014.
12 Introduction to Facilitation Straus, David. "Managing Meetings to Build Consensus." Chapter 7 in The Consensus Building Handbook. Thousand Oaks, CA: Sage, 2000, pp. 287-324. ISBN: 0761908447.

Schwarz, Roger M. "Group Facilitation and the Role of the Facilitator, What Makes Work Groups Effective." In The Skilled Facilitator: Practical Wisdom for Developing Effective Groups. San Francisco, CA: Jossey Bass, 1994, pp. 3-41. ISBN: 1555426387.
13 Roles and Responsibilities of the Facilitator Moore, Christopher W. "How Mediation Works." In The Mediation Process: Practical Strategies for Resolving Conflict. San Francisco, CA: Jossey Bass, 1986, pp. 13-43. ISBN: 0875896731.
14 Introduction to Mediation  
15 The Roles and Responsibilities of the Mediator  
16 The Roles and Responsibilities of the Mediator II  
17 Mediating in Unequal Power Situations Susskind, Lawrence. "Environmental Mediation and the Accountability Problem." Vermont Law Review 6, no. 1 (Spring 1981): 1-47.

Susskind, Lawrence, and Connie Ozawa. "Mediated Negotiation in the Public Sector: The Planner as Mediator." Journal of Planning Education and Research 4, no. 1 (August 1984): 5-15.

Fisher, Roger. "Negotiation Power." American Behavioral Scientist 27 (1983): 149-166.
18 Mediating Cross-culturally Avruch, Kevin. Culture and Conflict Resolution. Washington, DC: United States Institute of Peace, 1998, Parts 3-4, pp. 57-108. ISBN: 1878379828.
19 Mediator Ethics Gensberg, Alexis. Mediating Inequality: Mediators' perspectives in power imbalances in public disputes. Cambridge, MA: Program on Negotiation. 2003, pp. 4, 23-31, 60-63, 71-72. (PDF)
20 Dispute Systems Design: State Offices of Mediation Handouts on State Offices of Mediation and the Proposed U.S. Consensus Council. (To be handed out in class.)
21 Dispute Systems Design: National Consensus Council  
22 Guest Panel of Dispute Resolution Practitioners Forester, John. "Dealing with Deep Value Differences." Chapter 12 in Consensus Building Handbook. Thousand Oaks, CA: Sage Publications, 1999, pp. 463-493. ISBN: 0761908447.

Susskind and Field. Dealing with an Angry Public: The Mutual Gains Approach. New York, NY: Free Press, 1997, chapters 1 and 6, pp. 1-14, 152-197. ISBN: 0684823020.

Schon, Donald, and Martin Rein. Frame Reflection. New York, NY: Basic Books, 1994, chapters 1 and 2, pp. 3-36. ISBN: 0465025064.
23 Value-based Public Disputes  
24 Value-based Public Disputes (cont.)  
25 Final Exam