The concept of AI-government: Core concepts for the design of AI-government

Abstract

E-Government is the use of communication and information technology for improving the performance of public sector agencies. AI-Government transcends E-Government by applying AI to assist decision making for all critical public sector functions – notably provision of public services, performance of civic functions, and evaluation of public officials. At the core of AI- Government is the National Decision making and Data Center (NDMD). NDMD collects, stores, analyzes, and applies massive amounts of data relevant to the provision of public services and the evaluation of public programs and officials. It does not replace governance by humans or human decisional processes but guides and informs them, while providing an objective basis for service provision and evaluation.