Achieving the Potentials of Your Organization -- How to Overcome the Dangers of Commoditization
Author(s)
Hax, Arnoldo C.
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Show full item recordAbstract
This paper introduces briefly the Delta Model - a new strategic management
framework. It then proceeds to examine the challenges that an organization has to
prevent the danger of commoditization of its business. The paper reflects on some
personal experiences of the author to implement the Delta Model in a variety of
real-life settings and its provides valuable recommendations on how to make the
transformation from a Best Product to a Total Customer Solutions position
Date issued
2003-04-14Series/Report no.
MIT Sloan School of Management Working Paper;4260-02
Keywords
Delta Model, Strategy, Strategic Management Framework, Total Customer Solutions